commitment letter


The mission of TRAINING ALWAYS is to:

  • Train skills to raise the potential of people and organizations at the level of excellence, seeking the well-being of stakeholders;
  • Create innovative and dynamic solutions, establishing a thread between training, personal needs, business and global market.


TRAINING ALWAYS's vision is to be an efficient vehicle for business change, through the enhancement of human talent, research and knowledge sharing.


The principles of TRAINING ALWAYS are:

  • Availability

- Proactive availability of all in the organization of work, in order to guarantee access to relevant training for skills acquisition;

  • Training

- Participation and commitment of all in the acquisition of skills, making the best use of the opportunities and means available;

  • Strategic Alignment

- Provision of processes and plans adapted to the real and potential needs, in line with the Organization's strategic lines and labor market requirements;

  • Knowledge management

- Enrichment of human capital, using advanced information systems;

  • Sharing

- Sharing resources sustainably, to add value to stakeholders and to cooperate with the community;

  • Transparency

- Ensure transparency and truthfulness with different stakeholders;

  • Mutual respect

- Respect among all the agents involved;

  • Problem solving

- Propose solutions and solve any problems / constraints for the welfare of the parties involved;

  • Improvement

- Interest and commitment of all to achieve the pre-established objectives and to ensure the continuous improvement of services.

Institutional Values

TRAINING ALWAYS values ​​are:

  • Assertiveness
  • Proactivity
  • Creativity
  • Interculturality
  • Confidentiality
  • Competitiveness
  • Responsibility
  • Integrity
  • Versatility
  • Solidarity
  • Flexibility
  • Sustainability

We are actively commited to implementing actions of:

  • Technical and/or scientific training;
  • Continuous Training;
  • Performance Improvement;
  • Teamwork;
  • Bets on new information and communication technologies.

Strategic Pillars

The pillars of TRAINING ALWAYS activity are:


  • Guiding customers to excellence;
  • Explore synergies;
  • Stimulate innovation;
  • Betting on sustainability;
  • Promote organizational improvement;
  • Foster self-discipline and self-learning;
  • Develop team spirit;
  • Cultivating social cohesion;
  • Maximize value;
  • Captivate the customer.


Strategic Lines

On the technical side, TRAINING ALWAYS delimits the scope of its intervention in guaranteeing the following assumptions:


  • In the adequacy of the professionals' competences;
  • Specialization by area of ​​intervention;
  • Responsiveness with quality assurance;
  • In close proximity to the monitoring and evaluation of the projects / interventions;
  • In the treatment of eventual complaints / occurrences / suggestions;
  • In communicating the results to stakeholders.


Strategic Objectives

The strategic objectives of TRAINING ALWAYS

are fundamentally:

Treinar competências

Aumentar os recursos humanos internos

Reduzir desperdícios

Laborar com sustentabilidade

Alargar as áreas de atuação


Incrementar valor

Aumentar a satisfação dos clientes

Notabilizar a marca


Intervir ativamente

Solucionar problemas

Normalizar procedimentos

Guiar os clientes

Critical Success Factors

The critical success factors of TRAINING ALWAYS are:


  • Updating of business strategy;
  • Definition of measurable objectives related to the activities developed;
  • Monitoring of quality objectives, targets and indicators;
  • Regular monitoring of the activities carried out;
  • Systematic analysis of the results of the activities carried out;
  • Search for improvements and application of alternatives / solutions.



"Human talent is the priority factor for business success."

Document Actions