Ways of Presenting Suggestions:
– Event File
– Suggestions box
Ways of Praise:
– Event File
– Praise Book
Ways of Complaint Submission:
– Events File
– Complaint Book
Alternative Dispute Resolution:
In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body: CIAB – Consumer Information, Mediation and Arbitration Center, Rua D. Afonso Henriques, nº1 – 4700-030 Braga.
Tel: +351 253 617 604 | Fax: +351 253 617 605 | E-mail: geral@clab.pt
More Information on: http://www.consumidor.pt